Tampa Bay
The Sanctuary at Highland Oaks Apartments
14.05
14.05
Overview
>Sanctuary at Highland Oaks is a luxury apartments community beautifully situated in the heart of Tampa, FL, just minutes from Downtown Tampa.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
Onsite services
On-site parking
Dogs allowed
Fitness center
Swimming pool
Basketball court
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
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Overall
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Sanctuary at Highland Oaks is a luxury apartments community located in the heart of Tampa, FL. The community is beautifully situated and offers various amenities, including on-site parking, wheelchair accessibility, and on-site services. Residents can enjoy the in-unit washer/dryer, dog park, outdoor space, basketball court, swimming pool, and fitness center. However, several residents have reported issues with maintenance, internet connectivity, and pest control.Several residents have complained about the slow response time for maintenance requests, with some reports taking up to 3 months to resolve. There have also been issues with internet connectivity, with some residents experiencing frequent outages and slow speeds. Some residents have reported finding roaches in their apartments, and pest control services have been inadequate.The community's management team has been accused of being unresponsive and unhelpful, with some residents reporting difficulty in getting in touch with them. The leasing office has been described as unprofessional, and some residents have reported being treated rudely by staff. The community's parking lot has also been described as poorly maintained, with trash and debris scattered around.On the positive side, some residents have praised the community's amenities, including the swimming pool and fitness center. The community's location is also convenient, with easy access to downtown Tampa and other local attractions.Overall, while Sanctuary at Highland Oaks has some redeeming qualities, the issues with maintenance, internet connectivity, and pest control make it a less-than-desirable place to live. The community's management team and leasing office could benefit from improvement, and residents should be aware of the potential issues before moving in.
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