This location is a great example of a community-driven business that provides valuable services to those in need. The staff is friendly and helpful, making it a welcoming place for customers. The variety of donated items is impressive, and the prices are very reasonable. It's a fantastic resource for people looking for affordable household items and clothing.However, some customers have experienced frustration with the phone system, with calls going straight to voicemail and messages not being returned. One customer even reported being hung up on when trying to ask a question. This issue needs to be addressed to ensure that customers can get the help they need.The organization's mission to help those in crisis is truly commendable, and it's clear that the staff is dedicated to making a positive impact in the community. Overall, this location is a valuable asset to the community, but could benefit from some improvements to its communication systems.