The location has a 3.8-star rating, indicating a generally positive experience. However, there are some inconsistencies in the quality of the store. Prices seem to be on the higher side for some items, especially furniture. Despite the prices, the store is known for having great deals and a wide selection of items. One of the major issues is the lack of transparency in pricing, as some customers have reported finding cheaper alternatives elsewhere. The staff seems to be friendly and helpful, but there have been some reports of rude behavior from certain employees. The store's organization and cleanliness have been praised by many customers. The ability to pay with NFC mobile payments is a convenient feature. The Salvation Army Family Store is a co-brand associated with this location. Despite the issues, the store remains a popular destination for thrift shopping in the area.