This location is a great place to visit for cigar enthusiasts. The owners are very knowledgeable and welcoming, making customers feel at home. The lounge has a comfortable atmosphere and a wide selection of premium cigars. One of the main advantages of this location is its ability to cater to different tastes and preferences, making it a great spot for both experienced and new cigar smokers.However, there is one potential issue that has been reported by a customer. A woman had a negative experience with the owner, who seemed to be unfriendly and dismissive. The owner claimed that the customer had been given a refund or replacement, which was not true. This incident highlights the importance of good customer service and treating all customers with respect.In terms of features, this location offers a variety of amenities, including wheelchair-accessible parking and entrance, Wi-Fi, and onsite services. It also accepts multiple payment options, including NFC mobile payments, debit cards, and credit cards. The owners are committed to providing a great experience for their customers and have a strong reputation for excellent service.Overall, this location is a great choice for those looking for a high-quality cigar experience. However, it's essential to be aware of the potential issue with the owner's behavior and to approach with caution.