The business is well-established and has a strong reputation, with a high overall score and excellent quality and innovativeness ratings. The staff is friendly and attentive, with many reviewers praising their exceptional service. The beach club is beautiful, and the facilities are well-maintained. However, there have been some issues with racial discrimination and entitlement among some residents, which is concerning.
The location is ideal, with stunning views of the Gulf of Mexico and access to a private beach. The amenities, including the pool, spa, and fitness center, are top-notch. However, some reviewers have mentioned that the prices are steep, which may be a deterrent for some customers. Overall, the business has many strengths, but it needs to address the issues with discrimination and entitlement among its residents.
Some reviewers have praised the staff, including Demar, Ellyne, Ivana, and Rodolfo, for their exceptional service and attentiveness. Others have appreciated the beautiful views and the peaceful atmosphere of the beach club. However, there have been some complaints about the quality of food, with one reviewer mentioning that the coconut shrimp was made from frozen and the nachos were soggy.
The business has a strong reputation, with many reviewers giving it a 5-star rating. However, there have been some concerns raised about the lack of transparency in the sales process and the high prices of the units. Some reviewers have also mentioned that the property management is not always responsive to issues and concerns.
Overall, the business is a high-end resort with many strengths, but it needs to address the issues with discrimination and entitlement among its residents and improve its communication and responsiveness to customers.