Tampa Bay
The Preserve Apartments
12.92
12.92
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Swimming pool
Outdoor Space
Pets welcome
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Quality
Overall
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The community has a quiet atmosphere, with friendly staff and a peaceful environment. The apartment is spacious, and the location is close to USF. The office staff, especially Raysa and Corey, are very helpful and responsive to any issues. However, the community has some issues with pest control, and there have been reports of roaches and other bugs. Some residents have also experienced problems with the front gate, which is often broken or not working properly. Despite these issues, the community has made efforts to improve the experience of its residents, including adding new amenities and renovating units. However, some residents have expressed frustration with the slow response to maintenance requests and the high electricity bills.Some reviewers have mentioned that the community has a strong sense of community, with many residents knowing and interacting with each other. However, others have reported feeling isolated and disconnected from their neighbors. The community also has a reputation for being pet-friendly, with many residents bringing their dogs and cats to the complex.One of the major issues with the community is the lack of transparency and communication from management. Many residents have reported feeling ignored or dismissed when they bring up concerns or issues, and some have even been threatened with eviction or other disciplinary action. This lack of trust and respect has led to a sense of unease and uncertainty among some residents, who feel that they are not being heard or valued.The community has a variety of amenities, including a swimming pool, fitness center, and outdoor space. However, some of these amenities have been reported to be dirty or in disrepair, and there have been issues with the maintenance and upkeep of the community. Despite these issues, some residents have reported enjoying the amenities and finding them to be a valuable part of their living experience.Overall, the community has a mixed reputation, with some residents reporting positive experiences and others expressing frustration and dissatisfaction. While the community has some attractive features, such as its peaceful atmosphere and friendly staff, it also has some significant issues that need to be addressed in order to improve the overall quality of life for its residents.
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