The location is well-liked by customers, with a rating of 4.8 out of 5 stars. However, there is one issue that was mentioned. A customer felt that the communication could be improved, and they were charged extra for reworking a tattoo that didn't meet their expectations. On the other hand, customers rave about the quality of the tattoos and the friendly staff. The shop is clean, and the prices are reasonable. Many customers have praised the owner, Jason, as an amazing tattoo artist who goes above and beyond to create unique and high-quality tattoos. The shop has a chill atmosphere and is well-maintained. However, it's worth noting that the shop is small and appointment-only, which may not be for everyone.