Tampa Bay
The Parts House
48.60
48.60
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
On-site parking
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Overall
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Quality
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This location has a convenient address, Building 4083, Sawyer Ct Court, Sarasota City, making it easy to find. The working hours are the same for all days, from 8:00 AM to 5:30 PM, which is a big plus. The store has on-site parking, NFC mobile payments, debit card payments, credit card payments, and a wheelchair-accessible parking lot and entrance, making it easy for customers with disabilities to access the store. The store also offers delivery, which is a convenient option for customers who want to have their parts delivered to their doorstep.The Parts House offers a wide range of auto parts, and the staff seems to be knowledgeable and helpful, as many customers have praised them for their expertise. However, there have been some issues with customer service, particularly when it comes to dealing with credits and returns. One customer had a negative experience when they were asked to call an 800 number to resolve an issue, only to be told that it was the store's responsibility to handle the issue, but the store seemed unwilling to take the time to resolve it. Another customer was told to "Google it" when they called to ask for information about a battery they had purchased.Overall, this location seems to have a good selection of parts and competitive pricing, but the customer service could be improved. The store's willingness to offer delivery and accept various payment methods is a plus, but the issues with credits and returns are a concern. Despite this, many customers have praised the store for its helpful staff and speedy ordering process.
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