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The Park at Portofino Apartment Homes
16.08
16.08
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Hot tub
Swimming pool
Basketball court
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
Maintenance
Photos & videos
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Overall
Pricing
Quality
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The apartment complex has a decent overall score of 2.8 out of 5, with the quality of the apartments being the lowest rated at 2.4. The pricing is average at 3.1. There is no innovativeness score as the information is not provided.The complex has some issues with cleanliness and maintenance, with multiple reviewers mentioning roaches, mold, and poor condition of the apartments. Some reviewers have also experienced delays in maintenance and poor communication from the staff. However, there are some positive reviews about the staff, particularly Maria and Aaron, who have been helpful and professional.One reviewer had a particularly negative experience, mentioning a severe cockroach infestation and a leaky window, among other issues. Another reviewer had to break their lease early due to the condition of their apartment.The complex also has some issues with management, with multiple reviewers mentioning that the management team has changed frequently and that they have had to deal with different staff members who are not familiar with their issues. Some reviewers have also mentioned that the office staff is not responsive or helpful.Despite these issues, some reviewers have mentioned that the complex has some positive aspects, such as the location, the pool, and the basketball courts. However, it seems that the negative issues outweigh the positive aspects.Overall, it seems that the complex has some significant issues that need to be addressed in order to improve the living experience for its residents.
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