Tampa Bay
The Palms at Sand Lake Apartments
8.82
8.82
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Dogs allowed
Business center
Fitness center
Swimming pool
Outdoor Space
Pets welcome
In-unit washer/dryer
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Quality
Overall
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This business location has its ups and downs. On one hand, the community is described as quiet and clean, with a welcoming staff and nice amenities. The grounds are well-maintained, and the management team, particularly Nancy and her team, seem to go above and beyond to make residents feel at home. The apartments themselves are spacious and nicely decorated, and the pool and playground are great for kids. Some reviewers have mentioned that maintenance is prompt and effective, and that the property manager, Russell, is friendly and responsive.However, there are also several negative reviews that highlight some significant issues with the property. Some reviewers have mentioned that the staff can be unprofessional, and that the office hours are not always convenient. There have been reports of pest control issues, with some residents complaining of roaches and other pests in their apartments. Additionally, some reviewers have mentioned that the property is located in a rough neighborhood, with high crime rates and noise pollution.Despite these issues, many reviewers have praised the property's value, with some describing it as a "good deal" for the price. The management team seems to be actively working to address the problems mentioned by residents, and there are signs that the property is being upgraded and improved.One issue that stands out as a major problem is the lack of consistency in the maintenance and repair of the property. Some reviewers have mentioned that maintenance requests are often ignored or take a long time to resolve, and that the property manager and staff seem to be unresponsive to resident concerns. This lack of accountability and communication can be frustrating for residents who are trying to live comfortably in the property.Overall, while this business location has its strengths and weaknesses, it seems that it may be a good option for residents who are looking for a quiet and affordable place to live, but may not be the best choice for those who prioritize maintenance and repair, or who are looking for a more secure and stable living environment.
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