This medical service center has a good reputation. People generally like the staff, doctors, and the care they receive. Friendly staff, including Diana, Iris, and Rebeca, make patients feel welcome. Doctors, such as Dr. Botero and Dr. Khan, are described as professional, kind, and caring. They listen to patients' concerns and work out the best solutions. The staff is also praised for being respectful, caring, and friendly. However, one patient reported a negative experience, describing the doctor as rude and not listening to their problems. Another patient was unhappy with the office's policy of requiring a $50 deposit to be seen, which they felt was more than their copay. Some patients also reported difficulties with the office answering their phones and returning calls. Despite these issues, the majority of reviews praise the medical service center for its good quality and care.