The clinic's orthopedic services, led by Dr. Rogers, receive high praise from patients, with many expressing satisfaction with their treatments and outcomes. The staff is often described as friendly, professional, and caring. However, a few patients have experienced issues with scheduling, particularly with the office's ability to accommodate their needs.
One patient had to wait for over 30 minutes after their scheduled appointment time, and another reported difficulty getting in touch with the office over the phone. In one instance, a patient was unhappy with the level of care they received, citing a lack of professionalism from a staff member.
On the other hand, many patients have had excellent experiences with the clinic's staff, including the physical therapy department, which is described as helpful and encouraging. Dr. Locker is particularly praised for his bedside manner and ability to explain complex medical information in a clear and concise manner.
The clinic's facilities are also well-regarded, with patients appreciating the cleanliness and accessibility of the building. The clinic's online scheduling system is also convenient for patients.
Some patients have also praised the clinic's ability to accommodate their needs, including providing after-hours care and having a convenient location.
However, one patient reported that the clinic was not forthcoming with information about the costs of treatment, which led to some financial difficulties.
Overall, the clinic seems to have a good reputation and provides high-quality care, but some patients have experienced issues with the office's ability to accommodate their needs and with the level of care they received from certain staff members.