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The Original Mattress Factory
72.94
72.94
Overview
Manufacturer of the best mattresses and box springs for the Eastern US. We'll provide you the best comfort and durability you can find in a mattress. Official Website of the Original Mattress Factory.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
In-store pickup
In-store shopping
Assembly service
Installation service
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This furniture store and bedding store offers a wide variety of mattresses and box springs for customers. The store provides a great comfort and durability that customers can find in a mattress. The sales staff is knowledgeable and helpful, providing customers with full information about the products. They never pressure customers to make a purchase, creating a relaxed and comfortable shopping environment.
The store offers several service options, including installation, assembly, in-store shopping, and delivery. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The store is wheelchair accessible, with a parking lot and entrance that are easily accessible for people with disabilities.
However, there is one issue with the store's sales technique. Some customers have reported feeling overwhelmed by the sales staff's intense and sales-y approach, similar to a car salesman. This can make customers feel uncomfortable and create a negative experience.
Overall, the store offers high-quality products and great service, but it could benefit from improving its sales technique to create a more comfortable and welcoming experience for customers.
Despite some negative reviews, the store has many repeat customers who have been satisfied with their purchases. The store offers competitive prices, long warranties, and a wide range of products. The sales staff is knowledgeable and helpful, and the delivery and installation services are quick and easy.
Customers have reported that the store's products are of good quality and comfortable. They also appreciate the store's relaxed atmosphere, which allows customers to take their time and make informed decisions. The store's products are customizable, and the sales staff is willing to work with customers to find the perfect product for their needs.
One customer even mentioned that the store's sales staff is so knowledgeable that they can educate customers on the differences between various mattress brands and types. This level of customer service is rare and makes the store stand out from its competitors.
Overall, the store offers a great shopping experience, high-quality products, and competitive prices. While there is one issue with the sales technique, it is not enough to detract from the overall positive experience that customers have reported.
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