The Original Mattress Factory is a great destination for those looking for high-quality mattresses and box springs. The staff is very friendly and helpful, with salespeople like Pedro and Shannon going above and beyond to ensure customers find the perfect mattress. The company offers a wide range of payment options, including NFC mobile payments, debit cards, credit cards, and checks, making it easy for customers to purchase their products. The store is also wheelchair accessible, with a parking lot and entrance that cater to customers with mobility issues. One thing to note is the inconsistent working hours, with the store being closed on Wednesdays and Thursdays, which may be inconvenient for some customers. Overall, the company's excellent products and customer service make it a top choice for those in the market for a new mattress.