This facility has received a mix of positive and negative feedback from clients. Some have reported having a great experience, with staff who are caring and knowledgeable. One reviewer mentioned that the facility saved their life and praised the medical expertise of the staff. Another reviewer had a positive experience with the support group sessions and the doctors and nurses. On the other hand, there have been reports of unprofessional and rude staff behavior. One reviewer was treated poorly by Kristina, the supervisor of the admissions department, and another reviewer's child was physically assaulted by a staff member. There have also been concerns raised about the lack of follow-up care and the difficulty in getting medical clearance for detox.The facility's accessibility is one of its positive features, with a wheelchair-accessible entrance. However, the experience of one reviewer who had difficulty accessing care due to insurance verification issues raises concerns about the facility's ability to accommodate clients with varying needs.Overall, the facility's quality and innovativeness have been impacted by the negative feedback. The staff's behavior and communication have been a major issue, and the facility needs to improve in these areas.