The reviewed location is a pet grooming service with a wide range of services offered, including dog bathing, nail trimming, and full service grooming. The location has a rating of 3.4 stars on third-party platforms, indicating a generally positive experience for most customers. Some customers have reported a very poor experience, complaining about rude staff, subpar quality of service, and even animal cruelty. However, the majority of the feedback is overwhelmingly positive, with customers praising the kindness, professionalism, and quality of service provided by the staff. One issue that stands out is the inconsistent quality of service. While many customers have reported positive experiences, others have reported issues with their pets being treated poorly or being left unattended for extended periods of time. Another issue is the unpleasant atmosphere of the location, with some customers reporting that the store smelled bad and that they saw roaches on the floor. Despite these issues, the majority of customers have reported positive experiences, praising the kindness and professionalism of the staff. The location is open Monday through Friday, with reduced hours on Saturday. The location accepts credit cards, debit cards, and NFC mobile payments, making it convenient for customers to pay for their services. Overall, while there are some issues with the quality of service and atmosphere of the location, the majority of customers have reported positive experiences, making it a solid choice for pet owners in need of grooming services.