Tampa Bay
The Mortgage Firm Tampa One
4.61
4.61
Overview
Home Page – August 2020
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Pricing
Innovativeness
Overall
Quality
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The business is located in a wheelchair accessible building with a convenient parking lot and entrance. The staff is very welcoming and provides excellent service, making the process of getting a mortgage feel seamless and painless. The team is very responsive, communicative, and patient, answering all questions and concerns in a timely manner.The Mortgage Firm has a highly experienced team, led by Chris Kidder, who is knowledgeable, professional, and passionate about helping clients achieve their goals. The team works together to ensure that each client receives the best possible service and outcome. They are also very informative, explaining every step of the process clearly and providing necessary documentation in a timely manner.While the business has some areas for improvement, the overall experience is overwhelmingly positive. The prices are competitive, and the team does a great job of finding the best options for each client. However, the quality of service can vary depending on the individual team member, and some clients have reported difficulty in getting in touch with their assigned representative.Overall, The Mortgage Firm is a reliable and trustworthy business that provides top-notch service to its clients. With its experienced team, excellent communication, and competitive pricing, it's an excellent choice for anyone looking to secure a mortgage.
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