Tampa Bay
The Mortgage Firm
36.88
36.88
Overview
Christine Wilson is dedicated to finding you the best mortgage that fits your home buying needs. Contact me to see if you prequalify or if you have any additional questions. The home loan process is easy with The Mortgage Firm.
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This business location offers high-quality services, making the mortgage loan process easy for its clients. Christine Wilson and her team, including Ryan Larson, Jerry Moore, Janie Trimble, and Eric, are dedicated to finding the best mortgage for each client's needs. They are responsive, helpful, and communicate clearly throughout the process. Many clients have reported a stress-free experience, with some even closing on their homes in less than four weeks. The team is knowledgeable and proactive, addressing any issues that may arise and working to overcome obstacles.
However, one client experienced a significant issue, taking over 90 days to complete a refinance and being charged a rate that was higher than initially agreed upon. This delay and additional cost were caused by the company's employees' incompetence, making it clear that this is not a standard experience. This incident highlights the importance of careful selection and management of employees, as it can greatly impact the quality of service provided.
Overall, this business location excels in many areas, providing excellent services and high-quality experiences for its clients. With a well-trained and motivated team, they are well-equipped to handle various situations and provide top-notch support.
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