The Metropolitan Tampa has a mixed bag of experiences for its residents. On the positive side, the staff, especially Nuha, Jennie, and Jamie, are consistently helpful and attentive. They go above and beyond to address concerns and provide excellent customer service. The amenities, such as the rooftop pool and gym, are clean and well-maintained. However, there are several concerns that detract from the overall experience.One major issue is the parking situation, with limited visitor spots and a complicated process for obtaining a pass. This can be frustrating for residents who want to have guests visit. Additionally, the trash chute situation is a major concern, with only two chutes available for a large number of residents. This can lead to unsanitary conditions and an unpleasant environment.The building's cleanliness is also a concern, with stains, spilled food, and trash left uncleaned in the hallways for extended periods. The safety concerns are also noteworthy, with the building located near a rundown motel and homeless individuals frequently panhandling in the parking lot. This can make residents feel uncomfortable and unsafe, especially at night.Furthermore, the management's office rarely answers calls, and emails often go unanswered for days. This can be frustrating for residents who need assistance with issues. The administrative fees, maintenance delays, and lack of transparency in the billing process are also a concern.Despite these issues, some residents have reported having a positive experience with the management team, particularly Lexi. However, it seems that the majority of residents have had a negative experience, with many expressing frustration and disappointment with the living conditions and management.Overall, while The Metropolitan Tampa has some redeeming qualities, such as its convenient location near USF and its clean and well-maintained amenities, it falls short in several key areas. Residents should be aware of the potential issues before making a decision to rent here.