Tampa Bay
The Mary Welsh Foundation Counseling Center
35.05
35.05
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Appointments recommended
Appointment required
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Quality
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The location, Building 5331, Commercial Way Street, Suite 203, in Spring Hill City, provides medical services and mental health support. While it has some good aspects, it also has significant drawbacks.
The business is located in a convenient spot and has a welcoming atmosphere, making it accessible to people who need mental health services. The presence of wheelchair-accessible facilities, including the restroom, parking lot, and entrance, is also a plus.
However, the quality of service leaves much to be desired. Many customers have reported dissatisfaction with the therapists they worked with, citing unprofessional behavior, lack of empathy, and poor communication. Some have even reported being discharged from the practice without adequate explanation or opportunity to discuss their concerns.
Pricing is a significant issue, as customers have reported being charged copays without receiving the services they expected. The business's handling of insurance coverage has also been a problem, with some customers experiencing difficulties in getting their appointments covered.
One notable concern is the high turnover rate among therapists, which may indicate that the business is not providing adequate support or compensation to its staff.
Despite some positive reviews, the overall experience at this location is marred by several issues that need to be addressed.
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