Tampa Bay
The Malka Institute of Neuroscience and Disease
16.23
16.23
Overview
Neurology practice in the Tampa Bay Area serving Pasco, Hernando, and Pinellas counties with offices in Brooksville, Hudson, New Port Richey, Trinity, and Palm Harbor
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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The location under review is a medical service provider, specifically a neurology practice with several offices in the Tampa Bay Area. The overall rating is 2.5 out of 5. The quality of service is average, with a rating of 2.1 out of 5. The pricing is considered competitive, with a rating of 5 out of 5. The innovativeness of the practice is not clear, as there is no rating provided.The location has both positive and negative reviews from patients. Some reviewers have praised the staff, including the doctor and nurses, for being friendly and helpful. They have also appreciated the thoroughness of the doctor's examinations and the explanations provided. On the other hand, some reviewers have expressed frustration with the long wait times, lack of communication, and unprofessional behavior from the staff. A few reviewers have even reported being dismissed or disrespected by the doctor or staff.Some common issues mentioned by reviewers include:* Long wait times, both before and after appointments* Unprofessional behavior from staff, including being dismissive or disrespective* Lack of communication and explanation from the doctor or staff* Unwillingness to listen to patient concerns or questions* Inaccurate or incomplete diagnoses* Poor bedside manner from the doctorIt's worth noting that the location has a diverse range of ratings, from 1 to 5 stars, which suggests that the experience can vary depending on the individual and their specific needs. However, the overall rating of 2.5 suggests that there are more negative reviews than positive ones.It's also worth mentioning that the location has a 2.3 rating on third-party rating platforms, which is lower than the overall rating on this review. This could indicate that the location may have some systemic issues that are not being addressed.In terms of the review text, it's clear that the location has some significant issues that need to be addressed. The negative reviews suggest that the location is not providing the level of care and service that patients expect, and that the staff may be unprofessional or dismissive. The location may want to consider implementing changes to improve the patient experience, such as reducing wait times, improving communication, and providing better training for staff.
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