This location is a small, family-owned business that has a strong presence in the community. It's clear that the owners are passionate about what they do and have put in effort to create a welcoming atmosphere. The store has a wide selection of products, including British imports and smoke accessories, which seems to appeal to a diverse range of customers.
While some customers have mentioned that the store can be a bit disorganized, the staff has been praised for their knowledge and helpfulness. Many reviewers have highlighted the competitive pricing and the fact that the owners will often go out of their way to help customers find what they're looking for.
The store has a strong commitment to being LGBTQ+ friendly and safe, which is reflected in the positive reviews from customers in this community. The owners have also been praised for their efforts to accommodate customers with disabilities.
However, some reviewers have mentioned issues with the store's hours and availability of certain products. Additionally, there have been some complaints about the store's cleanliness and organization. Overall, this location seems like a solid choice for customers looking for a unique shopping experience and a wide range of products.
One potential issue to note is the inconsistency in the store's hours, with some reviewers mentioning that they arrived during posted business hours to find the store closed. It's unclear whether this is a regular occurrence, but it's worth noting for customers who may rely on the store's hours.