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The Lodge at Hidden River

4.2

• (1 reviews)

14059 Riveredge Drive, Tampa, Florida 33637

13.91

14059 Riveredge Drive, Tampa, Florida 33637

13.91

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

Dogs allowed

Fitness center

Swimming pool

Pets welcome

In-unit washer/dryer

Maintenance

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Innovativeness

4.5

Overall

4.2

Pricing

4.9

Quality

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The business has a pleasant overall experience for its customers. However, the quality of services and amenities is somewhat average. On the other hand, the pricing is quite reasonable and competitive. The business has demonstrated some level of innovativeness and creativity, which is a positive aspect. Nevertheless, there seems to be a recurring issue with the cleanliness and condition of the carpets, which can be a turn-off for potential customers. This could be an area for improvement to enhance the overall quality and customer satisfaction. The business also has a somewhat confusing and inconvenient system for communication and handling issues, which can lead to frustration for customers. Despite these issues, the business has a generally good reputation and a welcoming environment, making it a suitable option for those looking for a comfortable living space.Some of the amenities, such as the dog park and the clubhouse, are well-maintained and provide a pleasant experience for residents. However, the water temperature in the dog wash station is on the cooler side, which may be a drawback for some customers. The gym is also well-equipped and convenient, but the pool is not heated, which may not be ideal for those who prefer a warmer swimming experience.The staff is generally friendly and helpful, with some standout employees like Deb and Christine who provide excellent customer service. However, there have been some issues with the management team and communication, which can lead to frustration for customers. The business has a somewhat confusing and inconvenient system for communication and handling issues, which can lead to frustration for customers.Overall, the business has both strengths and weaknesses, and areas for improvement to enhance the overall quality and customer satisfaction.