I visited this medical service location with my wife, who has been receiving treatment for some time. Unfortunately, our experience was frustrating. When my wife arrived for her scheduled appointment, she was told that the staff were not available. To make matters worse, her attempts to contact them by phone went unanswered for over a month, leaving us with more questions than answers. It's unclear if the practice is still open, but their behavior has certainly raised concerns about their reliability.The building itself, located at Celebration Pl Place in Kissimmee City, is easily accessible, with a wheelchair-accessible parking lot, entrance, and restroom. This is undoubtedly a positive aspect of the location. The multi-disciplinary team, which includes physical therapists, occupational therapists, and other specialists, aims to provide comprehensive care to its patients. However, the team's performance appears to be inconsistent, as evidenced by the recent issues we experienced.I am a bit perplexed by the rating system, but it seems that many people have had positive experiences at this location. One client, who gave a rating of 5.0, mentioned that the staff and therapist were "awesome." On the other hand, the location's overall rating is just 3.0, indicating that many clients have not been as satisfied. Overall, while there are some redeeming qualities to this location, the recent issues we encountered have left a negative impression.