The hotel has received mostly positive reviews from guests. The staff has been described as friendly and helpful, with some guests mentioning that they have gone above and beyond to make their stay comfortable. However, there have been some issues with cleanliness and maintenance, with guests reporting roach infestations and poorly maintained rooms. The hotel's location is also a major plus, with guests praising its proximity to public transportation and local amenities. Some guests have also mentioned that the hotel has been renovating its rooms, which is a positive step towards improving the overall quality of the property. Overall, the hotel seems to be making an effort to improve, but there are still some issues that need to be addressed. One major concern is the hotel's handling of security and guest safety, with some guests reporting instances of theft and unattended laundry rooms. Despite this, the hotel still has a lot to offer, including its affordable prices and welcoming atmosphere. Guests who have stayed here for extended periods have reported feeling like part of a community, with staff who treat them like family.