The business seems to have some flaws, as shown by the mixed reviews from previous clients. Some have praised the staff, specifically mentioning helpful and friendly people like Nya and Denise, who went above and beyond to assist them. However, others have reported poor customer service, long wait times, and unresolved issues. One major issue that keeps appearing is the pest infestation, particularly with roaches and termites, which is a serious concern for any resident. While the management team claims to take pest control seriously, some residents have reported issues that were not addressed promptly.The facilities, such as the pool, have also been a point of contention, with some residents reporting that it was often closed or not well-maintained.Despite these issues, the business has a relatively good rating, suggesting that some aspects, such as the pricing, are well-regarded.