Tampa Bay
The Keys
70.25
70.25
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This hotel has been reported to have numerous issues, starting with a terrible smell, which was mentioned in multiple reviews. Guests have also complained about finding cockroaches and bed bugs in their rooms. The conditions of the rooms were described as "horrable", "disgusting", and "like its falling apart". Some guests did not have basic amenities such as towels, washcloths, or trash cans. There have been complaints about poor customer service, with guests reporting that the staff was unhelpful and unprofessional. The overall experience of guests was described as "horrible", "the worst night ever", and "the worst experience in hotels of my life". One guest reported that they were overcharged and received poor customer service, which led to them not being reimbursed their deposit. There have been no reported positive experiences with this hotel. This hotel does have a good location, near Disney World and with nearby stores and restaurants.
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