Tampa Bay
The Katz Orthopaedic Institute
26.20
26.20
Overview
Dr. Richard Katz and The Katz Orthopaedic Institute is committed to excellence by pledging to provide the highest quality of orthopaedic care possible. Along with the treatment of immediate or chronic problems, we strive to integrate the doctrine of prevention in all our treatment plans as a way to alleviate possible future difficulties.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Pricing
Quality
Overall
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This medical service location, Dr. Richard Katz and The Katz Orthopaedic Institute, appears to offer a high level of quality care, with most patients expressing satisfaction with the treatment they received from Dr. Katz. The doctor's experience and expertise in orthopaedic care are evident in the positive reviews, with several patients mentioning specific procedures they had performed by him, such as hip replacements and knee surgeries. The staff, including nurses and the office manager, Nicole, are also praised for their kindness, efficiency, and ability to make patients feel at ease.However, there are some issues with customer service. A few patients have reported negative experiences with the front office staff, citing rudeness, attitude, and poor communication. In one instance, a patient was left waiting for 45 minutes before being seen, and another patient was given a wrong prescription and met with attitude when trying to resolve the issue. These incidents suggest that the front office needs improvement to provide better customer service.Overall, the location's innovativeness is commendable, as they appear to be committed to providing the highest quality of orthopaedic care possible, with a focus on prevention and alleviating future difficulties. However, there is room for improvement in terms of customer service and communication.It is worth noting that the location has made efforts to accommodate patients with disabilities, with wheelchair-accessible parking, entrance, and restroom facilities. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards.While there are some drawbacks, the majority of patients seem to have had positive experiences with Dr. Katz and his team, which suggests that this location is a good option for those in need of orthopaedic care.
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