This business is a good choice for pet owners, but it's not perfect. The quality of service can be inconsistent, and some clients have reported problems with their pets being groomed incorrectly or not being taken care of in a timely manner. However, the business has received praise for its friendly and courteous staff, as well as its reasonable prices. They seem to be innovative in their approach to pet grooming, offering a variety of services and taking the time to understand each pet's unique needs. One of the main issues that stood out was the change in staff after Jamie left, which caused problems for some clients. It's also worth noting that the business is not always open at the times promised, and some clients have reported having to wait a long time for their pets to be groomed. Despite these issues, the business has a lot of loyal clients who appreciate the care and attention their pets receive. Some clients have had excellent experiences with the staff, particularly Jamie, who was known for her efficiency and excellent customer service. However, since she left, some clients have reported a decline in service quality. The business has a good reputation for being wheelchair accessible and having a convenient location. Overall, this business is a good option for pet owners who are looking for a convenient and reasonably priced pet grooming service. However, it's worth being aware of the potential for inconsistent service quality and the possibility of having to wait a long time for your pet to be groomed.