The location of the apartment complex at Building 801, Chestnut St Street, Clearwater City has its pros and cons. The overall score is 3.8 out of 5. The quality of the complex is average, with some maintenance issues and poor air conditioning. The pricing is reasonable, but the utilities are not individually metered, which can be misleading.Some residents have had positive experiences with the staff, particularly Natalie and Shoghi, who were helpful and knowledgeable. However, others have had issues with management, including Roy, who has been accused of being unprofessional and having poor manners.There are several issues that need to be addressed, including the frequent breakdowns of the air conditioning system, the presence of cockroaches and mold, and the high water bills. Some residents have reported that the management is not responsive to their concerns and that the building is not well-maintained.Despite these issues, some residents have found the complex to be a good value for the price, and the location is convenient. However, it's essential to be aware of the potential problems and to carefully review the lease agreement before signing.Some of the negative reviews highlight the following issues:* Frequent air conditioning breakdowns* Presence of cockroaches and mold* High water bills* Poor management and customer service* Lack of responsiveness to maintenance requestsSome of the positive reviews highlight the following:* Friendly and helpful staff, particularly Natalie and Shoghi* Reasonable pricing* Convenient location* Nice amenities, such as the fitness center and outdoor spaceTo improve the complex, the management should focus on addressing the maintenance issues, improving the air conditioning system, and being more responsive to resident concerns. They should also consider implementing a more transparent and fair pricing system for utilities.