The Hyde Park Collection is a decent apartment complex located on S Westland Ave Avenue in Tampa. The location is convenient, within a ten-minute walk to Hyde Park and Bayshore, and right behind South Howard. Residents have praised the staff, particularly Franco and Lia, for their attentiveness and prompt response to maintenance requests.The apartments offer a range of amenities, including a swimming pool, outdoor space, and in-unit washer/dryer. Some residents have appreciated the secure mailboxes and package delivery options. However, a few reviewers have mentioned issues with pest control, including cockroaches and drain flies.One of the significant concerns is the customer service, with some reviewers reporting difficulties in getting a response from the management team, including not receiving a refund of their application fee. Additionally, there have been reports of severe lack of care for tenants and management being unresponsive and unhelpful.The parking situation has been a point of contention, with some residents experiencing their cars being towed from the designated parking lot, despite following the new parking policy.On a positive note, the pricing is considered fair by many reviewers, with some praising the location and amenities for the price. However, there have been reports of rent increases without any updates or added amenities.It is essential for potential renters to be aware of the potential issues and to carefully review the terms and conditions before signing a lease. A well-maintained property, good customer service, and a clear communication policy are crucial for a positive living experience.