Tampa Bay
The Heights
13.26
13.26
Overview
The nation’s premier home leasing company, provides professionally managed, updated homes for rent in desirable neighborhoods for a more inviting life.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
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Overall
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This location has a high level of amenities, including wheelchair-accessible restrooms, parking lots, and entrances. The community is also LGBTQ+ friendly and has a gender-neutral restroom. However, the working hours are limited, and the office is not available on Thursdays and Saturdays.Several clients have expressed frustration with the management team, citing poor communication and unresponsiveness to maintenance and billing issues. There is no local office contact, and calls are often redirected to a call center that cannot provide helpful assistance. Some clients have experienced issues with damaged property, squatters in vacant homes, and ignored maintenance requests.It's also worth noting that the community has declined significantly since Invitation Homes took over, and residents have reported a range of problems, including furniture and trash left on the streets, damaged trees and broken fences, and a general lack of maintenance.Overall, this location appears to have potential, but it may require significant improvement in terms of management and maintenance to meet the needs of its residents.
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