Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

This hotel has its pros and cons. The overall experience is decent, but some guests have reported issues with cleanliness, maintenance, and customer service. The quality of the hotel is average, with some rooms being more worn out than others. The pricing is reasonable, but some guests have felt that the quality of the hotel does not match the price. One of the biggest issues with this hotel is the lack of innovativeness in its approach to providing a clean and comfortable environment for guests. There are many reports of dirty rooms, mold, and bugs, which is a major concern for anyone looking for a pleasant stay. Guests have praised the hotel's location, views, and some of the staff, particularly the security guard Mikey, who is described as friendly and helpful. However, some guests have had issues with their rooms, including dirty bathrooms, stained furniture, and broken appliances. Some guests have also reported being given rooms that were not cleaned properly, with hair, bugs, and unidentified substances found in the rooms.The hotel's restaurant and bar have received mixed reviews, with some guests praising the food and service, while others have been disappointed with the quality and cleanliness. The pool area is a major draw for many guests, but some have reported issues with the cleanliness and maintenance of the area.Overall, while this hotel has some nice amenities and a great location, it falls short in terms of cleanliness, maintenance, and customer service. Guests should be aware of the potential issues before booking a stay.