The Galaxy Hotel has received overwhelmingly positive reviews from its guests. The hotel's excellent service, cleanliness, and location are consistently praised. Many guests have expressed gratitude towards the hotel's staff, particularly Randy, who has been commended for his exceptional customer service skills.The hotel's rooms are described as clean, modern, and comfortable, with some guests mentioning that they had a great view of the pier and surrounding area. The hotel's location is also a major plus, with many guests mentioning that it is within walking distance to the pier, restaurants, and shops.However, one guest experienced a negative issue with the parking situation, which led to a misunderstanding and an unfair situation. The hotel eventually refunded the valet charge to the guest's card, but not before the guest felt frustrated and disappointed with the experience.Overall, the Galaxy Hotel is a great option for those looking for a comfortable and convenient stay in St. Petersburg. However, it's essential to be aware of the parking situation and potential issues that may arise.