The hotel has a great location, being close to Disney and having a variety of amenities such as free Wi-Fi, air-conditioning, and a pool. Many guests have praised the staff's friendly service and the cleanliness of the townhomes. However, some guests have experienced issues with the cleanliness of the units, including dirty carpets, stained furniture, and a musty smell. Additionally, some guests have reported problems with the Wi-Fi, air conditioning, and amenities. On the positive side, the hotel has a great location, making it easy to access various attractions and restaurants. The townhomes are spacious and well-equipped, making them ideal for families or large groups. Despite some issues, the hotel has a 4.2-star rating on average, indicating a generally positive experience for most guests. However, the quality of the hotel can vary depending on the unit and the staff's attentiveness to issues. It is essential for potential guests to read reviews and check the hotel's policies before booking.