The business has an excellent reputation, with most clients giving it high ratings. The Florida Property Shop is particularly known for its excellent customer service and professionalism. Sarah, one of the agents, stands out for her exceptional service, communication, and negotiation skills. Clients have praised her for making the process of buying or selling a property smooth and stress-free. The business has a strong commitment to its clients, with many describing it as a "family" environment. The office is also wheelchair accessible, including the restroom and parking lot, which is a big plus for clients with mobility issues. The only negative feedback is from a client who had a poor experience with one of the agents and felt that the business did not return their calls or answer their phone.