The business location, The Fedora Psychological Group, has received mixed reviews from clients. While some have praised the services provided by Dr. Kristin and Dr. Rob, others have expressed dissatisfaction with the lack of communication and professionalism. One client noted that they had to call multiple times to schedule an appointment, and another client experienced difficulty getting the therapist to return their calls. Despite these issues, some clients have reported positive experiences, citing the therapists' specialized skill sets and honest approach to therapy. The office's amenities, including a wheelchair-accessible restroom, parking lot, and entrance, are a plus. However, the overall experience seems to be marred by inconsistent communication and professionalism, which may be a major concern for potential clients. The business scores are influenced by the varying degrees of satisfaction reported by clients. The low rating for innovativeness suggests that the business may not be particularly forward-thinking or progressive in its approach to therapy.