Tampa Bay
The Ensley
45.69
45.69
Overview
Our friendly staff at The Ensley is available to answer questions and schedule tours now. We are located at 310 North Cattlemen Road Sarasota, FL 34232.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Dogs allowed
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Overall
Pricing
Innovativeness
Quality
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This apartment complex offers a unique blend of amenities and services, making it a desirable choice for many residents. The complex has received high praise for its quality, with many reviewers noting the cleanliness and well-maintenance of the property. However, some reviewers have reported issues with customer service, with some staff members coming across as unprofessional or dismissive.One of the standout features of this complex is its pricing, with many reviewers noting that the rent is competitive compared to other similar properties in the area. The innovativeness of the complex is also noteworthy, with a range of amenities and services that set it apart from other properties.Despite some issues with customer service, the overall experience at this complex is generally positive. Many reviewers have noted the friendly and helpful staff, particularly in the maintenance department. The complex's location is also a major advantage, with many reviewers praising its proximity to local amenities and attractions.However, there are some concerns about the complex's ability to respond to maintenance requests in a timely manner. Some reviewers have reported waiting days or even weeks for issues to be addressed, which can be frustrating for residents.Overall, this apartment complex is a good choice for those looking for a comfortable and convenient living experience. However, potential residents should be aware of the potential issues with customer service and maintenance response times.Some of the reviewers have noted that they experienced some issues with cleanliness and maintenance, for example, there was mold in one of the showers, and there were trash cans exploded with trash and dog poop around. However, the staff was able to address these issues after being notified.Additionally, some reviewers have reported being treated unprofessionally by the office staff, which can be a major turn-off for potential residents. However, it's worth noting that these issues may be isolated incidents, and the complex as a whole has received positive reviews.One reviewer noted that they were treated poorly by one of the office staff members, who was rude and dismissive. Another reviewer reported that the maintenance team was not effective in addressing issues in a timely manner.Despite these issues, many reviewers have praised the complex's location, amenities, and services. The complex has a range of amenities, including a pool, gym, and community garden, which are well-maintained and clean.Some reviewers have also noted that the complex has a strong sense of community, with many residents participating in events and activities. However, this may not be the case for everyone, and some reviewers have noted that they have had limited interaction with their neighbors.Overall, this apartment complex is a good choice for those looking for a comfortable and convenient living experience. However, potential residents should be aware of the potential issues with customer service and maintenance response times.The complex has received high praise for its maintenance team, with many reviewers noting that the staff is prompt, helpful, and effective in addressing issues. However, some reviewers have reported issues with the quality of the maintenance work, with some repairs taking longer than expected to complete.One reviewer noted that they had to wait several days for their maintenance request to be addressed, and when it was finally fixed, the repair was not done correctly. However, this may be an isolated incident, and the complex as a whole has received positive reviews for its maintenance team.Overall, this apartment complex is a good choice for those looking for a comfortable and convenient living experience. However, potential residents should be aware of the potential issues with customer service and maintenance response times.
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