This medical center has received overwhelmingly positive reviews from patients. The staff is described as friendly, professional, and caring, with many praising the excellent customer service. The doctors, particularly Dr. Janice Aleman-Pacheco, are highly regarded for their thoroughness, patience, and ability to explain complex medical concepts in a clear and easy-to-understand manner. Patients have also appreciated the prompt appointments and efficient check-in process.However, one patient reported a poor experience with the front desk staff, citing a long wait time and a canceled appointment without notification. Additionally, another patient mentioned a frustrating experience with Anny, a front desk staff member, who allegedly refused to listen to their concerns and shifted blame.Overall, this medical center appears to provide high-quality care and service, with a few isolated incidents that may have affected patient satisfaction. It is essential for the medical center to address these issues and provide training to its staff to ensure that all patients receive the same level of care and respect.