This business location, located on Harbor View Rd in Port Charlotte, seems to be a mixed bag. On the one hand, the staff is friendly and welcoming, with one reviewer praising the customer service and another noting the quality of the paper. However, there are also some significant issues with the business. Many reviewers have had problems with delivery, including inconsistent and late delivery, and some have reported difficulty in contacting customer service. Additionally, there have been complaints about the website not working properly, making it difficult for customers to manage their subscriptions and access the paper online. The business also seems to have changed ownership or management in the past, which may be contributing to some of the issues.Overall, this location seems to be struggling with consistency and reliability, which are essential for a business that relies on timely delivery of a daily newspaper. While the staff may be friendly, the issues with delivery and customer service are major concerns that need to be addressed.A major issue that stands out is the problem with delivery, which has been consistently reported by multiple reviewers. Some have had trouble getting their papers delivered at all, while others have received inconsistent or late delivery. This is a critical issue for a business that relies on timely delivery of its product.On the positive side, the business has a long history of quality journalism, with one reviewer praising its Pulitzer Prize-winning content. However, this does not seem to be reflected in the current state of the business, which is plagued by problems with delivery and customer service.It's worth noting that the business seems to be struggling with its website, with multiple reviewers complaining about its poor functionality and difficulty in accessing the paper online. This is a major issue in today's digital age, where customers expect to be able to manage their subscriptions and access the paper online with ease.Overall, while this business location has its strengths, it is currently struggling with significant issues that need to be addressed. With some improvements in delivery and customer service, this business could potentially become a reliable and trustworthy option for customers.