This place is not perfect, but it has its good sides. The staff are friendly and caring, and the facility is clean and safe. However, there have been some issues with the management and responsiveness to residents' needs. Some people have reported being hung up on or spoken to rudely by staff members. On the other hand, the place has a lot of activities and amenities, and some residents have had good experiences with the care staff. The building is also wheelchair accessible, which is a plus. However, there have been some complaints about the food and the billing process. Overall, it's a decent option for those looking for a senior living community, but it's not without its problems.There are several issues here, including rude staff, poor management, and billing problems.