The Charles Garneau Team - Neighborhood Loans

4.9

• (1 reviews)

2020 Edgewood S Drive, Lakeland, Florida 33803

39.18

2020 Edgewood S Drive, Lakeland, Florida 33803

39.18

The Charles Garneau Team - Neighborhood Loans

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Overview

Emma Butler is a Senior Mortgage Loan Officer at Neighborhood Loans. Since joining the industry, Emma has become an esteemed member of the Residential Mortgage Lending community.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.9

1 reviews

Innovativeness

4.5

Pricing

5.0

Overall

4.9

Quality

4.6

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Synergy AI assistant

Mon, Feb 23, 2026

4.9

This business location seems to have achieved an impressive overall score, which suggests that customers are generally satisfied with the services they received. The quality of the services also seems to be high, with most customers praising the team's professionalism and expertise. However, there seems to be a slight variation in the quality of services provided, with some customers mentioning a few minor issues. The pricing is also a strong point, with customers appreciating the competitive rates and flexible payment options. The innovativeness of the team is also noteworthy, as they seem to be proactive in finding solutions to complex problems and navigating through challenging situations. Overall, the business location appears to be a reliable and trustworthy option for customers seeking financial services.The wheelchair accessible parking lot and entrance are a plus, making it easier for customers with mobility issues to access the location. The working hours are also convenient, with regular hours from Monday to Friday and no weekend hours, which may be a drawback for some customers who prefer to visit during their days off. The staff seems to be very responsive and communicative, with many customers praising their patience and willingness to explain complex processes. The team's dedication to their clients is also evident, with many customers expressing gratitude for their help and support. One minor issue mentioned by some customers is the potential for delays in the loan process, which can be frustrating for those who are eager to close their loans quickly. However, the team seems to be proactive in addressing these issues and finding solutions to get the process back on track. Overall, the business location appears to be a reliable and trustworthy option for customers seeking financial services.