Tampa Bay
The Car Park
7.95
7.95
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Parking at this location can be a mixed bag. While the staff is wheelchair accessible and friendly, some customers have had issues with customer service, such as being hung up on or treated rudely. The parking rates can be steep, with some customers complaining about being charged too much for parking, even after already paying for a spot. The app for mobile payment can be a problem for some, as evidenced by one customer who had trouble with it. Despite these issues, the location is generally well-maintained and easy to navigate. Overall, this location could improve by addressing customer service concerns and making it clearer what the parking rates are. One of the main issues that customers have had is with the high prices and the way they are charged. Some customers have reported being charged more than the estimated fee, while others have been charged after already paying for a spot. Additionally, the customer service team has been criticized for being unhelpful and unresponsive. In one case, a customer was hung up on multiple times when trying to get help. However, not all customers have had negative experiences. One customer appreciated the efforts of the company to resolve their issues and provide a human approach. The parking lot itself is well-maintained and easy to navigate, with clear signage and clear directions. Overall, this location could benefit from a bit of work on customer service and pricing, but it's still a decent option for those in the area.
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