This pest control company is a reliable choice for customers in Ocala, Florida. The Bug Boss has a long history of providing effective services, with a high rating of 4.9 on third-party platforms. Their staff, particularly Drew, is well-respected for their professionalism, punctuality, and thorough approach to pest control.The company's services cover a wide range of pests, including roaches, termites, and rodents. They are also known for their wheelchair-accessible parking lot, making it easy for customers with mobility issues to access their services.While there are no major issues reported by customers, one client had a disappointing experience with the company's services. They hired the Bug Boss to deal with a spider problem, but after the treatment, the issue persisted. The company's response to this issue was somewhat unsatisfactory, as they downplayed the customer's concerns and suggested that they were not being taken seriously.Overall, the Bug Boss seems to be a trustworthy and effective pest control company. However, it is essential to carefully evaluate their services and approach before making a decision.Note: The given rating of 4.8 for overall, quality, and innovativeness is based on the customer feedbacks, where the most of the customers gave high ratings for the company's services. However, the customer who gave 1 star rating for their recent experience was also taken into consideration to give a moderate overall rating. The price rating is high as the customers gave a high rating for the value of the services they received.