Tampa Bay
The Barranco ENT Clinic | Haines City
57.49
57.49
Overview
Audiology is the area of medicine that is concerned with hearing. Our audiologists are trained to help patients who are experiencing hearing loss by determining the cause of their symptoms and helping find a solution that works well for their needs and lifestyle.
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Wheelchair accessible entrance
Wheelchair accessible restroom
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Review of this audiology clinic is mixed. Some aspects, such as the staff, doctors and overall quality, vary from good to bad. Positive comments emphasize staff politeness, doctors friendliness, efficiency and professional attitude. There are numerous positive feedbacks from patients about Dr. Bradfield, Dr. Stuart, Dr. Sundean, Kristen Rushing and other staff members. Patients praise their ability to understand and listen to their patients. On the other hand, several patients mention that their appointments were delayed or they had to wait for a long time to be seen. There were instances where patients were told to come back after a certain period of time, only to be rescheduled again. Long waits at the clinic are a recurring problem. Despite good doctor-patient relationships, patients had trouble getting their appointments scheduled in a timely manner. The front office staff sometimes appears to be uncooperative and unhelpful. In some cases, patients experienced difficulties with billing and had to fight to resolve issues. Additionally, some patients mentioned that they received incorrect information from the staff, leading to unnecessary delays. It is clear that clinic can significantly improve its overall efficiency and patient satisfaction by better management of appointments, streamlining the process and reducing the waiting time. Customers are dissatisfied with how some staff members are not following clinic procedures.
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