Tampa Bay
TGMG Carrollwood
6.07
6.07
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
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This business has a dedicated team of doctors and staff who seem to be caring and knowledgeable in their field. Dr. Patel and Dr. Shaw have been praised by several patients for their excellent bedside manner and ability to listen to their concerns. The office is also clean and well-maintained, which is a positive aspect of the overall experience.However, there are some significant issues with the business. Several patients have reported difficulty in getting their prescriptions refilled in a timely manner, and some have even had to wait weeks or even months for medication. This can be frustrating and disappointing, especially for patients who rely on their medication to manage their health conditions.The front desk staff has also been criticized for being rude and unhelpful. Some patients have reported being left on hold for extended periods of time, or having to wait for long periods of time to see a doctor. This can be a major turnoff for patients who are already feeling anxious or stressed about their health.Additionally, there have been some issues with appointment scheduling and follow-up care. Some patients have reported having to wait weeks or even months to get an appointment, and some have even had to reschedule multiple times due to administrative errors. This can be frustrating and inefficient, especially for patients who are trying to manage their health conditions.One patient even reported having a negative experience with Dr. Kervin, who allegedly refused to touch them or listen to their concerns. This is a serious concern, and suggests that some patients may not be receiving the quality of care that they deserve.Overall, this business has some positive qualities, but also some significant areas for improvement. With better communication, more efficient appointment scheduling, and a more patient-centered approach, this business could potentially provide a much better experience for its patients.There is one major issue that needs to be addressed: the incompetence of some staff members, particularly at the front desk. Several patients have reported being left on hold for extended periods of time, or having to wait for long periods of time to see a doctor. This lack of professionalism and communication is a major concern, and suggests that the business needs to take steps to improve its customer service.
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Hours
Closed
Wednesday
Thursday
Friday
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Monday
Tuesday
Categories
Medical Service
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