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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This urgent care center has a decent overall rating, which reflects the average of its quality, pricing, and innovativeness scores. The quality score of 4.0 suggests that patients generally receive competent care, but there may be some areas for improvement. The pricing score of 4.5 indicates that patients feel the costs are reasonable, but not outstanding.The center's hours of operation are convenient, with extended hours on weekends and holidays. However, the scheduling process can be a bit confusing, and some patients have reported long wait times, which can be frustrating.One of the strengths of this urgent care center is its staff, who are often described as friendly, professional, and caring. The providers are also knowledgeable and take the time to explain diagnoses and treatment options to patients. However, some patients have reported inconsistent experiences, with some providers being more knowledgeable or friendly than others.In terms of innovativeness, this urgent care center seems to be doing a good job of staying up-to-date with the latest medical technology and best practices. They offer a range of services, including x-rays, lab tests, and vaccinations, and have a strong focus on preventative care.Overall, this urgent care center is a solid choice for patients who need immediate medical attention. However, patients may want to be aware of potential long wait times and inconsistent experiences with providers. With a bit more attention to these areas, this center could potentially earn a higher overall rating. One notable issue that was consistently reported by multiple patients is long wait times. Patients have reported waiting anywhere from 30 minutes to several hours to be seen, which can be frustrating and inconvenient. While the center's staff is generally friendly and professional, the wait times can be a major drawback for some patients.