Tampa Bay
TGH Imaging
20.14
20.14
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Quality
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This location has many strong points. The medical staff is generally friendly and knowledgeable, with several employees receiving high praise for their professionalism and kindness. The facility is clean and well-maintained, providing a comfortable environment for patients. The wait times are usually minimal, and the staff is able to accommodate walk-ins and schedule appointments efficiently.However, there are some issues that need to be addressed. The phone system is often unresponsive, with long wait times and difficulty scheduling appointments. Some patients have experienced unprofessional behavior from front desk staff, including disrespect towards the elderly. The scheduling system is also prone to errors, with patients being rescheduled or having their appointments canceled due to technical issues.Despite these issues, many patients have had positive experiences at this location. The staff is generally helpful and knowledgeable, and the facility is clean and well-maintained. However, to improve overall quality, the phone system and scheduling system need to be overhauled to provide a more efficient and patient-centered experience.
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