This location seems to be having a mixed experience with customers. While some people report having a good experience with friendly and helpful staff, others have had issues with wait times, difficulty in scheduling appointments, and unprofessional behavior from some staff members. One common issue that many customers have reported is the difficulty in getting through to someone on the phone to make an appointment or get results. Many have had to wait on hold for extended periods of time or been put on hold multiple times. Some have also reported experiencing long wait times in the waiting room, with some patients waiting over an hour or even several hours. On the other hand, some customers have praised the staff for being friendly and helpful, and have reported having a good experience with their appointments. It's worth noting that some customers have mentioned that the facility is very busy, which may be contributing to some of the wait times and issues with scheduling appointments. Overall, it seems that this location could benefit from improving their customer service and streamlining their processes to better meet the needs of their customers.