Despite having a wide range of services and a convenient location, TGH Imaging's experience can be frustrating for some patients. Many reviewers have reported issues with scheduling appointments, including long wait times on the phone and a disorganized process. Some patients have also experienced problems with communication, including receiving incomplete or incorrect results. However, some reviewers have praised the friendly and competent staff, as well as the quick and efficient service. Overall, it seems that TGH Imaging has the potential to provide good quality care, but is hindered by some significant operational issues. Some reviewers have reported feeling disrespected by staff, including a staff member who slammed down clipboards and had a poor attitude. Others have reported feeling frustrated by the lack of communication and the disorganized process. Additionally, some reviewers have reported issues with the building's facilities, including dirty waiting rooms and outdated equipment.On the other hand, some reviewers have praised the staff for being friendly and competent, and for providing good care. Others have reported being satisfied with the quick and efficient service, and have appreciated the convenient location.The innovativeness of TGH Imaging is somewhat hindered by the issues mentioned above. However, the center has made some efforts to improve its operations, such as introducing a patient portal and providing online scheduling. However, these efforts have not been enough to address the underlying issues and improve the overall experience for patients.One major issue that stands out is the lack of transparency and communication with patients. Many reviewers have reported feeling frustrated and confused by the lack of communication and the disorganized process. This lack of transparency can lead to feelings of mistrust and frustration, and can ultimately damage the patient-provider relationship.